Order changes

Once an order has been placed and is show as being processed or completed, we are unable to make any amendments or additions to the item/s on it as orders are automatically processed through the system for despatch. 

Upon delivery, if any items were incorrectly ordered (e.g. wrong size), please follow the returns procedure to send back any un-required goods. Please see our returns section for more information.

Alternatively, if you wish to purchase any additional items, these will need to be placed on a new order. 

If the order is still shown on your account as being at the hold stage, then amendments and additions can be made to the order by contacting the shop by email or phone (leave a clear voicemail if it goes to voicemail). You will need to be ready to give the following information: Order Number, item number of products where quantities are to be changed or added.